Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liza Perez

Liza Perez

October 20, 2025

5  out of  5
rating by Liza Perez
"Stephanie is awesome and always goes above and beyond. She returns our phone call and responds to our email ASAP. She's very knowledgeable, reliable , and helpful. She always take time to explain our coverage and our options. Thank you for everything you do!"
Profile photo of joseph lopez

joseph lopez

October 15, 2025

5  out of  5
rating by joseph lopez
"Great, easy experience switching my policy over!"
We responded:
"Thank you so much for your kind words! Great to have you with us."
Profile photo of Sabreena Mulconrey

Sabreena Mulconrey

September 29, 2025

5  out of  5
rating by Sabreena Mulconrey
"Bailee was amazing and went above & beyond to help us out on quotes. She was thorough with the information and answered all our questions! 10/10"
We responded:
"Thank you for your great review! Bailee is great on insurance quotes. I am so happy that she met all your needs. Let us know if you need anything!"
Profile photo of Kristy Idleman

Kristy Idleman

July 17, 2025

5  out of  5
rating by Kristy Idleman
"All the girls in the office have been fantastic and so knowledgeable! They always keep me informed and help me make the best decisions for me and my families insurance needs. Thank you Kierra, Stephanie, Bailee, and Jocelyn!"
We responded:
"Kristy, thank you for the awesome review! I am so happy to hear that they are helping you so much with your insurance. We are all here for you any time!"
Profile photo of Elizabeth O'Connell

Elizabeth O'Connell

July 17, 2025

5  out of  5
rating by Elizabeth O'Connell
"We recently switched insurance policies for both our car and homeowners and it could not have gone smoother! Kierra provided us with a plethora of information and answered all of our questions quickly. From our first inquiry to electronically signing the paperwork, the process was quick and easy to fit our tight time line. Thank you Kierra and Craig!"
We responded:
"We love Kierra too! I am so happy that you are having such a great experience. She makes car insurance and homeowners insurance easy!"
Profile photo of Andrew kingsley

Andrew kingsley

May 30, 2025

5  out of  5
rating by Andrew kingsley
"Bailee is amazing, she helped me with our auto and rental policy. She helped me understand my options, was never pushy and saved us quite a bit of money. Bailee is my insurance person now for EVERYTHING!"
We responded:
"Thank you for the wonderful review! I am so happy that Bailee helped you to understand your auto insurance and renters insurance. I’m happy that you saved money! Great to have you with us."
Profile photo of Amy Mata

Amy Mata

May 27, 2025

5  out of  5
rating by Amy Mata
"Kierra is always helpfull and responds quickly to our questions! love the service--"
We responded:
"Amy, thank you so much! We love working with you and your family. You all are just amazing!"
Profile photo of Jackie Hersam

Jackie Hersam

May 22, 2025

5  out of  5
rating by Jackie Hersam
"This agency is the BEST of the BEST They sure know the insurance world. EVERYONE I've ever spoke with loves working with these people They are kind considerate honest transparent and have a wonderful gift for helping others Im so glad I know them. If you're looking for insurance this is DEFINITELY the place to go you won't be sorry !!!"
We responded:
"Jackie, thank you so much! We love working with you too!"
Profile photo of jose jauregui

jose jauregui

April 9, 2025

5  out of  5
rating by jose jauregui
"Great service from stephanie, friendly and polite! Great help at explaining and breaking down numbers !"
We responded:
"Jose, thank you for the great review! Stephanie is amazing at explaining insurance. We are happy she gave you such great service!"
Profile photo of ismael

ismael

March 4, 2025

5  out of  5
rating by ismael
"bailee who helped us today was such a great help appreciate all she did for us and for getting us started at state farm."
We responded:
"Ismael, it was so great to get to meet you and your family! Thank you for your kind words about Bailee. We look forward to our future together!"
Profile photo of Jose Calderon

Jose Calderon

February 27, 2025

5  out of  5
rating by Jose Calderon
"Bailee is awesome! She was very polite and patient with us. She helped us out with our home and auto insurance. 100% recommend Bailee at Craig Lincoln State Farm."
We responded:
"Jose, you made our day! Bailee is awesome! I am happy she was able to help you with your Homeowners Insurance and Auto Insurance. Thank you for your great review!"
Profile photo of Gaby Castillo

Gaby Castillo

February 11, 2025

5  out of  5
rating by Gaby Castillo
"Beily did a great job helping me over the phone with my car insurance. She is very patient and polite. I 100% recommend this office."
We responded:
"Gaby, thank you for the beautiful note about Bailee! I am so happy that she helped you so much with your Auto Insurance!"
Profile photo of Armin R

Armin R

January 20, 2025

5  out of  5
rating by Armin R
"I was in need of insurance after leaving allstate and Bailee was there to help me. She was extremely kind and explained the prices/plan very thoroughly. Made the process super easy & quick!"
We responded:
"Armin, thank you for the great review! Bailee is wonderful to work with. I am so happy that getting insurance with us was quick & easy. What wonderful praise. Thank you again!"
Profile photo of abby mccann

abby mccann

December 23, 2024

5  out of  5
rating by abby mccann
"I’ve been with Craig Lincoln State Farm since 2016 and they have helped with everything! Bailee is the best!"
We responded:
"Abby, you are the best! We love working with you and your family. And yes, Bailee is wonderful! Thank you for your kind words."
Profile photo of George Dick

George Dick

December 5, 2024

5  out of  5
rating by George Dick
"Just got a quote for homeowners' insurance... such a smooth process. Stephanie was such a blessing to work with... She was very kind and helpful in understanding coverage options. Thanks so much!"
We responded:
"Thank you so much for sharing such a kind review about Stephanie. We love her too! I am so happy that you got a quote on your homeowners insurance from us!"
Profile photo of Tabria Hill

Tabria Hill

November 13, 2024

5  out of  5
rating by Tabria Hill
"I had the pleasure of working with Bailee at Craig Lincoln State Farm recently, and I couldn’t be more impressed with the level of service I received. From the very beginning, Bailey was friendly, professional, and extremely knowledgeable. She took the time to carefully explain all my options and answered every question I had with patience and clarity. Bailee’s attention to detail and commitment to ensuring I got the best coverage for my needs truly stood out. I felt supported throughout the entire process, and I’m confident I made the right choice in working with them. Highly recommend Bailee and the team at Craig Lincoln State Farm for anyone looking for top-notch service and expertise!"
We responded:
"Wow! Just wow! We love Bailee too. I am happy you have had such a great experience. We are so grateful to you for such an insightful review. - Craig"
Profile photo of Boby

Boby

September 24, 2024

5  out of  5
rating by Boby
"Get your insurance from here. Seriously, Stephanie and Kiera (hope I spelt that right) have hooked me up with a rate that blew my expectations- both for house insurance and auto. ✨️ They're very mindful and very demure. ✨️ Couldn't be happier working with them."
We responded:
"Boby, thank you so much! We are so happy you are here! I am so happy that you chose us for your Auto Insurance and Homeowners Insurance!"
Profile photo of August Anderson

August Anderson

September 22, 2024

5  out of  5
rating by August Anderson
"State Farm is the best insurance company, and if you need a great agent contact Jocelyn. She went above and beyond to help me get the best rate, she’s very sweet and a professional."
We responded:
"August, thank you for the awesome review! We love Jocelyn too!"
Profile photo of Jessica Lopez

Jessica Lopez

September 11, 2024

5  out of  5
rating by Jessica Lopez
"The only insurance company I will ever deal with I love the staff they are not rude or disrespectful they are so helpful in any situation! Can’t forget about Craig ! He’s the man !!"
We responded:
"Jessica, you are so kind! You are so great to work with. We are so happy that you chose us for your insuance needs. Thank you!"
Profile photo of Angelica Osusky

Angelica Osusky

September 9, 2024

5  out of  5
rating by Angelica Osusky
"Their office is such a pleasure to work with! Their rates are much lower than competitors and even other State Farm offices. I highly recommend Craig Lincoln’s office and will recommend them to family and friends in the future. Thanks for being a great office to work with!"
We responded:
"Angelica, we so appreciate you! We are so happy that you chose State Farm Insurance! Thank you for your kind words!"
Profile photo of Marisa Franco

Marisa Franco

August 28, 2024

5  out of  5
rating by Marisa Franco
"UPDATED REVIEW! I have been insured by Craig and his team for years now and I have never had a negative experience.Everyone is really great and quick to assist you. I’d refer Craig to anyone in the area looking to get insured. My visit was wonderful, Stephanie made getting insurance easy and as less stress-free as possible. The entire office is filled with great people and are happy to help with everything."
We responded:
"UPDATE REPLY! Marisa, thank you for even more kind words! We love you and you whole family!"
Profile photo of Summer

Summer

August 28, 2024

5  out of  5
rating by Summer
"Bailee was so helpful and made everything so easy! This was my first time purchasing insurance they walked me through the whole process and answered any questions or concerns I had! I would definitely recommend them to my friends!"
We responded:
"Thank you, Summer! I am so happy that you had a great experience and look forward to working with you in the future!"
Profile photo of Pompom

Pompom

August 21, 2024

5  out of  5
rating by Pompom
"I couldn't be happier with the service I received from Craig Lincoln State Farm. From the moment I walked in, I was greeted with a warm welcome and exceptional professionalism. Craig and his team took the time to thoroughly explain all my insurance options, ensuring I understood every detail. They were patient, knowledgeable, and genuinely cared about finding the best coverage for my needs. The entire process was smooth and stress-free. I highly recommend Craig Lincoln State Farm to anyone looking for top-notch insurance services. Five stars all the way! ⭐⭐⭐⭐⭐"
We responded:
"Oh, my gosh! What a great review! We so appreciate you and are so happy you feel that way about us too!"
Profile photo of Stephanie Salcedo

Stephanie Salcedo

August 21, 2024

5  out of  5
rating by Stephanie Salcedo
"Wonderful Team to work with. They have saved me so much money after switching from my Agent in Elmhurst to Craig in Joliet! They made sure I was informed on all my coverages and discounts which makes me feel very comfortable. Also loved the free framed photo - Thanks Craig & Team!! Edit to add~ I am still with Craig and his team and honestly the whole staff is amazing to work with they do my house, cars, and life insurance. I always feel well informed in all my options and while other agents I've had we're always yes men Craig has been the one to always tell it how it is which I appreciate. Can't find another office like this. Thank you, Craig & team!"
We responded:
"Thank you, Stephanie! We love getting to work with you!"
Profile photo of Brandon Wilson

Brandon Wilson

August 21, 2024

5  out of  5
rating by Brandon Wilson
"Bailee was very helpful making the switch to them easy! She got my auto insurance down significantly less than my previous company which was very helpful, thanks again."
We responded:
"Brandon, thank you for being so kind to Bailee. She is very helpful and knowledgeable. I am so happy that you got your Auto Insurance with State Farm. Again, thank you!"