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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yll Daci

October 30, 2025

5  out of  5
rating by Yll Daci
"I’ve been a client of Craig’s office for years, and their service has always been outstanding. Bailee, in particular, goes above and beyond — she’s proactive, incredibly responsive, and always makes sure everything is handled smoothly. It’s rare to find an insurance team this dependable and easy to work with. Highly recommend."
We responded:
"Yll, we love getting to work with you. Thank you for the great review! I am so happy that you have received outstanding service from our team. Bailee is amazing, proactive, and responsive. Again, such a thoughtful review. Thanks, again!"
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Steve Bilo

October 29, 2025

5  out of  5
rating by Steve Bilo
"Craig Lincoln state farm did a great job regarding my home owners insurance. Bailee was more than helpful and very knowledgeable. She was able to get me a qoute within the same day. I was able to secure a policy quick and easy. Great job all around."
We responded:
"Steve, I love your review. Thank you! I am so happy we could help you with your homeowners insurance. You are right. Bailee is a gem! Helpful and very knowledgeable, and make quotes quick and easy. Thank you again!"
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Matt Fusco

October 28, 2025

5  out of  5
rating by Matt Fusco
"Great customer experience! Very helpful any needs or concerns. Definitely recommend this office !!"
We responded:
"Matt, thank you so much! Wow is this a great review. We really appreciate it!"
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Martin Anderson

October 24, 2025

5  out of  5
rating by Martin Anderson
"Stephanie helped me with all my questions and helped me get the insurance quotes I needed. She was a pleasure to work with."
We responded:
"Martin, it is such a pleasure to get to work with you and your family. I am so happy that Stephanie is able to answer your insurance questions and help you. Stephanie is great!"
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Lisa B

October 24, 2025

5  out of  5
rating by Lisa B
"So thankful for Craig and his staff! I always feel like family when I call with questions. I never feel uncomfortable about asking questions or calling for answers. And when I have a quick question, or need to make a change, Bailey is amazing!! Actually they all are!!!"
We responded:
"Lisa, we are thankful to have you! I am so happy that you are comfortable with our team. And Bailee is amazing!"
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James Robert

October 23, 2025

5  out of  5
rating by James Robert
"Craig is a great agent and has a good team."
We responded:
"Jim, I can't even count how many years we have been together. Thank you so much for the wonderful review!"
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Susan Anderson

October 23, 2025

5  out of  5
rating by Susan Anderson
"Bailee was amazing in helping to save me thousands of dollars. I was overpaying for years on my car insurance and didn’t even realize because I would just let it auto renew. Very thankful to Bailee for taking the time to walk me through it all. Happily recommended!"
We responded:
"Sue, you are the best! Thank you for your great review of Bailee. I am so happy she helped you save thousands of dollars! It is great that you found a great value on car insurance. We are so happy you recommend us!"
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Barb Morris

October 23, 2025

5  out of  5
rating by Barb Morris
"Very helpful and nice office to work with. Staff is always willing to answer questions."
We responded:
"Barb, thank you for your kind words! You are so nice to work with too!"
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Kris S

October 22, 2025

5  out of  5
rating by Kris S
"One of the top reasons we have stayed with this office for so long is the amazing staff. Kierra is always quick to reply and very pleasant to interact with. I especially appreciate her knowledge and ability to convey answers that are easy to understand. Kierra is patient and does a great job explaining each step and reason for all the sections of our policy’s. Thanks Keira for helping us keep our insurance right where it needs to be. No pressures, just good info!"
We responded:
"Kris, thank you so much! I feel blessed to have such an amazing team to work with. You are right, Kierra is patient, quick, pleasant, knowledgeable, and helpful! Thank you so much for sharing your kind words!"
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Jerrica Washington

October 22, 2025

5  out of  5
rating by Jerrica Washington
"Craig and his team are fantastic."
We responded:
"Jerrica, thank you for giving my whole team such a wonderful review! You made my day! - Craig"
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Lisa McDaniel

October 21, 2025

5  out of  5
rating by Lisa McDaniel
"Best insurance company State Farm. Ladies in the office take time explaining different insurance policies and plans. Have talked with Bailey she goes above and beyond to make sure all my insurance coverage needs have been met giving me assurance that I made the right decisions going with Craig Lincoln State Farm insurance."
We responded:
"Lisa, thank you for the amazing review! We are so happy to have Bailee too! "
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Emilie Schneider

October 21, 2025

5  out of  5
rating by Emilie Schneider
"Bailee always goes above and beyond to make sure I understand my coverage and get the best value."
We responded:
"Thank you for the great review! Bailee is wonderful. We are so happy you got the right coverage and the best value."
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Elijah Atkinson

October 21, 2025

5  out of  5
rating by Elijah Atkinson
"Bailee McDaniel is the best agent I’ve had so far, she’s very knowledgeable and makes my life easier. She very informative and knows how to make the customer understand the process and explains it well in layman’s terms. HIGHLY RECOMMEND"
We responded:
"Elijah, thank you for the thoughtful review! I am so happy that you got to work with Bailey and everyone on the team. We're so happy you’re here."
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Bailee

October 20, 2025

5  out of  5
rating by Bailee
"Great office! Everyone is helpful and professional."
We responded:
"Bailee, thanks for your great review! We have a great team!"
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Liza Perez

October 20, 2025

5  out of  5
rating by Liza Perez
"Stephanie is awesome and always goes above and beyond. She returns our phone call and responds to our email ASAP. She's very knowledgeable, reliable , and helpful. She always take time to explain our coverage and our options. Thank you for everything you do!"
We responded:
"We’re happy to hear your positive feedback! Stephanie is great! If there is anything else we can do for your insurance needs just let us know! "
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joseph lopez

October 15, 2025

5  out of  5
rating by joseph lopez
"Great, easy experience switching my policy over!"
We responded:
"Thank you so much for your kind words! Great to have you with us."
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Sabreena Mulconrey

September 29, 2025

5  out of  5
rating by Sabreena Mulconrey
"Bailee was amazing and went above & beyond to help us out on quotes. She was thorough with the information and answered all our questions! 10/10"
We responded:
"Thank you for your great review! Bailee is great on insurance quotes. I am so happy that she met all your needs. Let us know if you need anything!"
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Kristy Idleman

July 17, 2025

5  out of  5
rating by Kristy Idleman
"All the girls in the office have been fantastic and so knowledgeable! They always keep me informed and help me make the best decisions for me and my families insurance needs. Thank you Kierra, Stephanie, Bailee, and Jocelyn!"
We responded:
"Kristy, thank you for the awesome review! I am so happy to hear that they are helping you so much with your insurance. We are all here for you any time!"
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Elizabeth O'Connell

July 17, 2025

5  out of  5
rating by Elizabeth O'Connell
"We recently switched insurance policies for both our car and homeowners and it could not have gone smoother! Kierra provided us with a plethora of information and answered all of our questions quickly. From our first inquiry to electronically signing the paperwork, the process was quick and easy to fit our tight time line. Thank you Kierra and Craig!"
We responded:
"We love Kierra too! I am so happy that you are having such a great experience. She makes car insurance and homeowners insurance easy!"
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Andrew kingsley

May 30, 2025

5  out of  5
rating by Andrew kingsley
"Bailee is amazing, she helped me with our auto and rental policy. She helped me understand my options, was never pushy and saved us quite a bit of money. Bailee is my insurance person now for EVERYTHING!"
We responded:
"Thank you for the wonderful review! I am so happy that Bailee helped you to understand your auto insurance and renters insurance. I’m happy that you saved money! Great to have you with us."
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Amy Mata

May 27, 2025

5  out of  5
rating by Amy Mata
"Kierra is always helpfull and responds quickly to our questions! love the service--"
We responded:
"Amy, thank you so much! We love working with you and your family. You all are just amazing!"
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Jackie Hersam

May 22, 2025

5  out of  5
rating by Jackie Hersam
"This agency is the BEST of the BEST They sure know the insurance world. EVERYONE I've ever spoke with loves working with these people They are kind considerate honest transparent and have a wonderful gift for helping others Im so glad I know them. If you're looking for insurance this is DEFINITELY the place to go you won't be sorry !!!"
We responded:
"Jackie, thank you so much! We love working with you too!"
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jose jauregui

April 9, 2025

5  out of  5
rating by jose jauregui
"Great service from stephanie, friendly and polite! Great help at explaining and breaking down numbers !"
We responded:
"Jose, thank you for the great review! Stephanie is amazing at explaining insurance. We are happy she gave you such great service!"
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ismael

March 4, 2025

5  out of  5
rating by ismael
"bailee who helped us today was such a great help appreciate all she did for us and for getting us started at state farm."
We responded:
"Ismael, it was so great to get to meet you and your family! Thank you for your kind words about Bailee. We look forward to our future together!"
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Jose Calderon

February 27, 2025

5  out of  5
rating by Jose Calderon
"Bailee is awesome! She was very polite and patient with us. She helped us out with our home and auto insurance. 100% recommend Bailee at Craig Lincoln State Farm."
We responded:
"Jose, you made our day! Bailee is awesome! I am happy she was able to help you with your Homeowners Insurance and Auto Insurance. Thank you for your great review!"